Wed, 16 Oct 2019 09:00:00 GMTWed, 16 Oct 2019 11:30:00 GMT

The How to Successfully Implement Business Systems Masterclass will help businesses successfully implement a business system, such as CRM, finance or manufacturing software. The masterclass will be delivered by Derek Curtis, Director of Business Systems at business communications and systems specialist Cellular Solutions.

Cellular Solutions’ Business Systems team combines extensive industry expertise and close customer support with state-of-the-art software to streamline businesses’ processes and make them more efficient. The company shapes business systems around the needs of its customers and their industry sectors, ensuring that they gain maximum benefit from them following implementation.

The team works with brands at the forefront of software innovation such as Sage, Microsoft, Sicon, Draycir and Panintelligence.

Many companies try to implement a business system, but fail to implement it effectively, find that it is unsuited to their needs, or after having the system in place for some time, find that it is not helping them to achieve their goals. 

Some businesses may be relying on manual systems or inefficient methods which take up a great deal of their staff’s time, or are using ‘home built’ systems which can’t adapt to new business operations. Other companies may have invested heavily in a finance or CRM system, but their staff could be struggling to obtain the information they need from it.

The masterclass will draw on Cellular Solutions’ first-hand experience of supporting manufacturing and engineering companies in implementing business systems.

It will look at the importance of setting goals before implementing a business system, gaining buy-in from key staff and ensuring that the right processes and working cultures are in place for long term success.

The masterclass will:

  • Help attendees to establish where they are on their business systems journeys
  • Provide practical advice on how to overcome the pitfalls and challenges of system implementation
  • Discuss case studies which illustrate the challenges that manufacturing and engineering businesses face and how the implementation of effective systems can overcome them.


The presentation will be of interest to anyone who is involved in purchasing, project managing or internally implementing business systems, including finance software, CRM software, business intelligence software and more sector-specific solutions. These include managing directors, financial directors, marketing directors/managers, senior HR staff, senior IT staff and operational personnel.

It is applicable to companies from start-ups and SMEs to large, multi-site organisations.


Open to NEAA members.