NEAA member supports the alliance’s digital transformation


Zest I/O’s modular business software helps to streamline the NEAA’s business process systems and bring control in-house.

ZEST I/O provides modular, agile, simple and tailored software for product-oriented and project-oriented small to medium sized businesses. The software solutions they offer help their customers digitise, automate and streamline their business processes – facilitating and enabling digital transformation.

As the NEAA grew, like most organisations, they faced increasing resource constraints. The NEAA needed to streamline business operations, improve insight and increase value added activities. This was when the engagement with ZEST I/O began.


The whole NEAA team embarked on a digital transformation journey with ZEST I/O. Several process review workshops were held to facilitate interactive team discussions and review business processes. The review process provided valuable insight into the business, the challenges they faced and

the opportunities for improvement. This approach gave the NEAA team the opportunity to look at their business processes and how they do things with a new perspective.

Following the process review stage, business and digital priorities were identified and the ZEST I/O team provided a configured and tailored software solution according to NEAA’s requirements. The NEAA have now implemented CRM, accounts, projects, timesheet and expense modules from ZEST I/O’s Cloudsuite – a modular software suite ideal for small to medium sized businesses. The sales and accounting modules have also been tailored to facilitate NEAA’s membership-oriented business processes.


  • Streamlined the NEAA’s business process systems into one modular software platform to eliminate non-value added activities.
  • Brought the NEAA’s accounting function in-house to enable better management and financial planning.


To find out how Zest I/O can help your business Digitise, Automate and Streamline, visit the website here.

“The NEAA offers excellent continued support to their members and the business network in the North East of England and beyond. Our enterprise software applications and consultancy services will help the NEAA deliver efficiency and productivity benefits in their service delivery to their members, stakeholders and wider business community. We are absolutely delighted to have the NEAA onboard and the continued collaboration opportunities are ever so important, especially for SME’s like Zest I/O.”

Zeynel Badak, Managing Director
Zest I/O

“ZEST I/O brings a fresh outlook to the concept of digital transformation and cloud-based software for SMEs. Their cloud-based solution is end-to-end, truly modular and tailorable. We wanted to adopt and embrace the ZEST Cloudsuite as part of own digital transformation and continuous improvement journey. Fundamentally, the ZEST Cloudsuite will remove some of the non-value added tasks associated with our current operation, allowing more time for the NEAA team to deliver value add services to the membership – and it’s great that ZEST I/O are member!”

Paul Butler, CEO

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